The Ultimate Guide to Moving in Kenya: Why Dial and Move Kenya Is the #1 Choice for Homes, Offices & Storage in 2026/27

The Ultimate Guide to Moving in Kenya: Why Dial and Move Kenya Is the #1 Choice for Homes, Offices & Storage in 2025/26

By Dial and Move Kenya | Updated June 2025 | Kenya's Most Trusted Moving & Storage Company

Introduction: Moving in Kenya Has Never Been This Stress-Free

Relocating your home or office is one of the most demanding life events you will ever face. Whether you are uprooting your entire household from Westlands to Karen, shifting a five-floor corporate office in the Nairobi CBD, or simply need affordable, secure storage for a few months between leases, the difference between a nightmare and a seamless experience comes down to one thing: choosing the right moving company.

If you have ever-typed movers near me, affordable movers in Nairobi, or best moving company in Kenya into Google, you have arrived at exactly the right place. Dial and Move Kenya is not just another name on a list. We are Kenya's most experienced, most decorated, and most trusted full-service moving, storage provider—, and this comprehensive guide will show you exactly why thousands of Kenyan families, multinationals, government agencies, and leading institutions choose us year after year.

This article covers everything: moving costs in Nairobi, how we compare to other house movers in Nairobi, what sets us apart as top-rated movers, our full-service offering that includes TV mounting, bed assembly, and photo hanging, our cheap storage units in Nairobi, and the remarkable 2025/26 track record that places us firmly at the top of Kenya's moving industry.

Pull up a chair. By the end of this guide, you will know everything you need to make the most informed moving decision of your life.

Table of Contents

Who Is Dial and Move Kenya?
The Complete Range of Moving Services We Offer
Moving Costs in Nairobi: An Honest, Transparent Breakdown
House Movers in Nairobi: Moving Your Home the Right Way
Best Office Movers in Nairobi: Minimising Downtime, Maximising Efficiency
Storage Solutions: Cheap, Secure, and Convenient Storage Units in Nairobi
Long-Distance Movers: Relocating Across Kenya and East Africa
Night Movers: The Smart Choice for Busy Nairobi
Online Estimates: Get Your Moving Quote in Minutes
Why We Are the Most Experienced and Professional Movers in Kenya
Movers Who Do Everything: The Full-Setup Difference
2025/26 Proven Track Record: Our Most Impressive Year Yet
Our Three-Year and One-Year Contracts: Why Industry Leaders Trust Us
Tips for a Smooth Move in Nairobi
Frequently Asked Questions
How to Book Dial and Move Kenya Today

1. Who Is Dial and Move Kenya?

Dial and Move Kenya is a full-service professional moving and storage company based in Nairobi, Kenya, with operations spanning the entire country and extending into the broader East African region. Founded on the principle that every client — from a student moving into their first apartment to a multinational relocating hundreds of staff — deserves the same standard of care, precision, and respect, we have grown into the most recognised name in Kenya's moving and storage industry.

We are not just movers. We are relocation consultants, logistics specialists, storage providers, and interior setup experts rolled into one highly coordinated team. Our crews are trained, vetted, and experienced. Our fleet is modern, maintained, and GPS-tracked. Our packing materials are premium. And our customer service is available around the clock.

When you search for reliable movers in Nairobi or anywhere in Kenya, our name comes up first — not just because of our marketing, but because of the thousands of successful moves we complete every year and the glowing testimonials left by clients who never thought moving could be this painless.

Our Mission

To make every relocation in Kenya — whether a single-room house move, a multi-floor corporate office shift, or a long-distance move to Mombasa or Kisumu — a positive, efficient, and stress-free experience for every single client.

Our Values

Transparency: No hidden charges. No last-minute surprises. Your moving cost is agreed upfront.
Accountability: We treat your property as if it were our own.
Professionalism: From the first phone call to the last nail in the wall, we operate to the highest standards.
Innovation: We were among the first movers in Kenya to offer online estimates, night-moving services, and full-setup packages including TV and photo mounting.

2. The Complete Range of Moving Services We Offer

Dial and Move Kenya offers the most comprehensive suite of moving and storage services available in Kenya. Here is what we do:

Residential Moving (House Movers in Nairobi)

We handle moves of all sizes — bedsitters, Maisonette, bungalows, penthouses, and multi-acre estates. Our residential moving service covers packing, loading, transportation, offloading, unpacking, and full setup. We are the house movers in Nairobi that families trust.

Office & Commercial Moving (Best Office Movers in Nairobi)

We specialise in corporate relocations of any scale. From a small startup moving to a co-working space to a five-floor enterprise shifting hundreds of workstations, server rooms, and boardroom furniture — we do it all with minimal disruption to your operations. Ask us about our overnight and weekend corporate moves that keep your business running.

Long-Distance Moving Across Kenya and East Africa

Moving from Nairobi to Mombasa? Nairobi to Kisumu? Nairobi to Kampala? We are seasoned long-distance movers with the fleet capacity, route knowledge, and logistics infrastructure to handle interstate and cross-border relocations safely and on schedule.

Storage Solutions

Our cheap storage units in Nairobi offer short-term and long-term options in a clean, secure, climate-appropriate environment. Whether you need to store furniture during a renovation, hold inventory for your business, or bridge the gap between moving out and moving in, we have the right unit at the right price.

Night Moving Services

Traffic in Nairobi is legendary — and not in a good way. Our night movers service is specifically designed to tackle moves after peak hours, giving you a smoother, faster, and often more affordable relocation experience.

Packing and Unpacking Services

Our team arrives with all the materials you need — cartons, bubble wrap, packing tape, stretch film, wardrobe boxes, and custom crating for fragile or high-value items. We pack everything methodically, label every box, and unpack with equal care at your new home or office.

Full Setup and Installation

This is where Dial and Move Kenya truly stands apart from every other mover in Kenya. We are movers who do everything — meaning we do not just deliver your belongings and leave you surrounded by boxes. We assemble your beds, mount your televisions, hang your framed photos and artwork, set up your kitchen, and make your new space feel like home from day one.

Real Estate and Property Relocation Advisory

We are proud to serve as Real Estate Investments & Property Relocation Advisors, partnering with developers, property managers, and real estate investment firms to provide seamless moving and storage services for their clients and tenants.

3. Moving Costs in Nairobi: An Honest, Transparent Breakdown

One of the most common questions we receive is: "How much does it cost to move in Nairobi?"

The honest answer is: it depends. But unlike many companies that use vagueness to spring surprises on you later, Dial and Move Kenya provides detailed, transparent moving prices in Nairobi that are agreed before we move a single item.

Factors That Determine You’re Moving Cost

Volume and weight of goods: A one-bedroom apartment requires significantly less capacity than a five-bedroom home. We conduct a pre-move survey — in person or via video call — to assess exactly what needs to be moved.

Distance: A move within the same estate is obviously less than a cross-town relocation. Our moving cost calculations factor in fuel, toll fees, and driving time.

Floor level and access: Moving from the ground floor of a bungalow differs from navigating a six-floor walkup without a lift. We factor this in honestly.

Special items: Grand pianos, heavy safes, server racks, large aquariums, fragile antiques — these require specialist handling and are priced accordingly, always with full disclosure.

Packing requirements: If you prefer us to pack everything for you, that is a service we price separately. If you pack yourself and just need transportation, we price that differently too.

Additional services: Bed assembly, TV mounting, photo hanging, deep cleaning — each is transparently itemised.

Timing: Weekend, public holiday, and last-minute moves may carry a premium. Our night moving service has its own competitive rate structure.

Indicative Moving Prices in Nairobi (2025)

The table below gives a general sense of moving prices in Nairobi. These are indicative only — your actual quote will be tailored to your specific move after a free survey.

Move Type	Estimated Range (KES)
Bedsitter / Single Room (within Nairobi)	8,000 – 18,000
1-Bedroom Apartment (within Nairobi)	15,000 – 30,000
2-Bedroom Apartment (within Nairobi)	25,000 – 50,000
3-Bedroom House (within Nairobi)	40,000 – 80,000
4–5 Bedroom House (within Nairobi)	70,000 – 150,000+
Small Office (10–20 workstations)	35,000 – 70,000
Large Corporate Office (multi-floor)	200,000 – 2,000,000+
Nairobi to Mombasa (2-bedroom equivalent)	55,000 – 120,000
Nairobi to Kisumu (2-bedroom equivalent)	45,000 – 100,000
Monthly Storage (small unit)	5,000 – 12,000
Monthly Storage (large unit)	15,000 – 40,000

Important: These are market-range figures for reference. Your Dial and Move Kenya quote will be precise, written, and binding — no hidden fees.

Why Cheap Does Not Always Mean Affordable

Many Nairobi residents search for cheap movers in Kenya and end up paying far more in the long run through broken furniture, lost items, and the cost of redoing a botched move. Dial and Move Kenya offers some of the most affordable movers in Nairobi pricing in the market — but we compete on value, not just price.

Our rates are transparent, our insurance coverage is comprehensive, and our teams are professionals who take care of your belongings. That is true affordability.

4. House Movers in Nairobi: Moving Your Home the Right Way

Moving your home is an intensely personal experience. Your furniture, your photographs, your children's first beds, your grandmother's crockery — these are not just objects. They are your life, carefully built. The last thing you need is a careless crew tossing boxes into a lorry and scratching your sofa on the way out.

As the premier house movers in Nairobi, Dial and Move Kenya approaches every residential move with the gravity it deserves.

Our Residential Moving Process

Step 1 – Free Survey and Quote We begin with a thorough survey of your home — conducted in person at no charge, or via a virtual walkthrough for convenience. This allows us to assess volume, identify special items, and provide an accurate, binding quote.

Step 2 – Pre-Move Planning Our move coordinator works with you to plan every detail: the ideal moving date (considering traffic, building management rules, and your diary), the sequence in which rooms are packed, and any special instructions for fragile or high-value items.

Step 3 – Professional Packing On moving day, our packing team arrives punctually with all necessary materials. We use double-walled boxes for books, wardrobe boxes for hanging clothes, custom foam padding for electronics and fragile items, and stretch film to protect upholstered furniture. Every box is clearly labelled with both its contents and its destination room.

Step 4 – Careful Loading Our trained loaders use furniture blankets, trolleys, and lifting straps to ensure your items are protected and loaded efficiently. Heavy items go in first; fragile items are secured last and positioned carefully.

Step 5 – Secure Transport Our fleet of enclosed trucks is equipped with internal tie-down points to prevent shifting during transit. GPS tracking means you always know where your belongings are.

Step 6 – Offloading and Placement At your new home, we place every item exactly where you want it — guided by a floor plan you provide or real-time direction from you on the day.

Step 7 – Full Setup (The Dial and Move Difference) This is the step that sets us apart. Once your furniture is in place, our setup crew gets to work. We assemble beds, mount televisions on walls, hang framed photos and artwork, connect home theatre systems, and make your new house feel like a home — all included in our full-service package.

Step 8 – Clean Exit We remove all packing materials, flatten cartons for recycling, and leave your new home spotless. You unpack a home, not a construction site.

Residential Moving Across All Nairobi Neighborhoods

Whether you are moving to or from Westlands, Kilimani, Karen, Lavington, Kileleshwa, Lang'ata, Embakasi, South B, South C, Ruaka, Athi River, Kitengela, Thika Road, Kasarani, Roysambu, Pangani, Parklands, or any other neighborhood in the Greater Nairobi area — Dial and Move Kenya knows the routes, the access challenges, and the building management requirements for every location.

5. Best Office Movers in Nairobi: Minimising Downtime, Maximising Efficiency

Corporate relocations are complex. They involve not just furniture and boxes, but server rooms, cable management, confidential documents, branded signage, reception furniture, ergonomic workstations, and often hundreds of employees with different priorities and anxieties about the move.

As the best office movers in Nairobi, Dial and Move Kenya has developed a proven corporate relocation methodology that addresses every layer of complexity.

The Corporate Moving Challenge

The biggest fear of any business owner or facilities manager contemplating a move is lost productivity. Every hour your team cannot access their workstations, servers, or files costs your business money. That is why we offer:

After-hours and weekend moves — your office is fully operational on Monday morning
Phased moves — we move department by department so critical functions never go offline
IT relocation specialists — dedicated team for server room dismantling, cable labelling, and careful transport of IT equipment
Confidential document handling — secure, tracked packing and transport of legal, financial, and HR records
Asset tagging — we work with your IT and facilities teams to maintain asset registers throughout the move
Furniture disposal and recycling — if you are downsizing or upgrading furniture as part of the move, we manage disposal responsibly

Why We Are the Top Moving Company in Kenya for Corporate Clients

Our 2025/26 corporate portfolio speaks for itself (detailed in Section 12), but the underlying reason multinationals and government agencies trust us is systemic:

We assign a dedicated move project manager to every corporate client
We conduct a detailed site survey at both origin and destination, including lift capacities, access widths, and parking logistics
We provide a detailed move schedule with day-by-day, sometimes hour-by-hour, planning
We brief your staff on how to prepare their workstations for the move
We work alongside your IT, facilities, and security teams seamlessly

6. Storage Solutions: Cheap, Secure, and Convenient Storage Units in Nairobi

Sometimes your moving timeline does not line up perfectly. Your lease ends on the 30th but your new house is not ready until the 15th of next month. Or you are refurbishing your entire ground floor and need to protect your furniture for six weeks. Or your business is between offices and needs secure holding for equipment and files.

Whatever the reason, Dial and Move Kenya's cheap storage units in Nairobi offer the perfect solution.

What Makes Our Storage Different

Security: Our facilities are monitored 24 hours a day, 7 days a week, with CCTV coverage, perimeter fencing, and access control. Only authorised personnel and the owner of the stored goods can access units.

Cleanliness: We maintain dry, pest-controlled, well-ventilated storage environments. Your furniture will not come out smelling of damp or infested with anything.

Flexibility: We offer storage from as short as one week to as long as several years. Scale up or down as your needs change, with no penalty for extending.

Affordability: We consistently offer some of the most competitive rates for cheap storage units in Nairobi. We do not believe that secure, well-managed storage should cost a fortune.

Accessibility: Need to retrieve a specific item from storage? We give you access to your unit by appointment, seven days a week.

Integration with Moving Services: Because we are both a moving company and a storage provider, the handoff between your move and your storage period is seamless. We pack, move, and store — then retrieve and deliver when you are ready. You never have to deal with two separate companies.

What Can Be Stored

Household furniture and appliances
Business equipment, files, and office furniture
Vehicles (on request)
Retail inventory and e-commerce stock
Personal effects and valuables (with appropriate insurance)
Construction and project materials

7. Long-Distance Movers: Relocating Across Kenya and East Africa

Kenya is a vast country, and not every relocation is from one Nairobi neighbourhood to another. As experienced long-distance movers, Dial and Move Kenya handles inter-county and cross-border moves with the same precision and care as a local Nairobi move.

Popular Long-Distance Routes We Cover

Nairobi to Mombasa — coastal relocations for government officers, NGO staff, and private individuals
Nairobi to Kisumu — moves along the western corridor, including Kakamega, Eldoret, and Kericho
Nairobi to Nakuru — one of our busiest routes as Nakuru continues to grow as a business hub
Nairobi to Nanyuki, Nyeri, and the Central Region — including farm equipment and homestead moves
Nairobi to Kampala, Uganda — international moves for diplomats, UN staff, and corporate executives
Nairobi to Dar es Salaam, Tanzania — East African Community and corporate relocations

How We Manage Long-Distance Moves

Long-distance moves require more thorough preparation than local ones. We conduct pre-move surveys, use fully enclosed and sealed trucks to protect against road dust and weather, provide GPS tracking links so you can follow your belongings in real time, and assign a dedicated move coordinator who communicates progress at every key milestone.

We understand road conditions in Kenya. Our drivers are experienced, licensed, and professional. Our trucks are maintained to the highest roadworthy standards. And we maintain appropriate transit insurance for all long-distance consignments.

8. Night Movers: The Smart Choice for Busy Nairobi

If you have ever tried to move house or office in Nairobi during the day, you already know the problem: traffic. A drive that should take 20 minutes can take two hours during peak hours, turning an already stressful day into a logistical nightmare.

Dial and Move Kenya pioneered night moving in Nairobi, and it has become one of our most popular and requested services.

Why Night Moving Makes Sense in Nairobi

Dramatically reduced traffic: Between 9 PM and 6 AM, Nairobi's roads are a completely different experience. Your belongings move faster, your crew is less fatigued, and the entire move takes less time.
Lower costs: Faster moves mean lower Labour hours, which translates directly into savings for you.
Building access advantages: Many residential apartments and commercial buildings in Nairobi actually prefer night moves for common area protection and lift availability.
Less disruption: For corporate clients, a night move means staff walk into a fully set-up new office the next morning.
Cooler temperatures: Nairobi nights are comfortable, making physical work easier and protecting heat-sensitive items.

How Our Night Moving Service Works

We operate on the same professional standards after dark as during daylight. Our teams carry illuminated vests and use portable lighting where needed. Move coordination is maintained via team leader communication throughout the night, and a supervisor is present for every night move regardless of size.

9. Online Estimates: Get Your Moving Quote in Minutes

Time is money. That is why Dial and Move Kenya offers online estimates — one of the most convenient tools available from any moving company in Kenya.

How Online Estimates Work

Visit our website and navigate to the online estimate tool
Enter your current and destination addresses
Select your property type and approximate size (or number of rooms)
Indicate any special items (piano, safe, large TV, server equipment, etc.)
Choose your preferred moving date and any additional services (packing, storage, night move, full setup)
Receive an instant ballpark estimate — followed by a precise, binding quote after a brief virtual survey

No lengthy phone calls. No waiting for a salesperson to call you back. No vague "it depends" answers. Our online estimate system puts a real number in your hands within minutes.

Why Transparent Quotes Matter

Kenya's moving industry has historically suffered from a culture of low initial quotes followed by surprise charges on moving day. This is a practice Dial and Move Kenya fundamentally opposes. Our online estimates are designed to give you a genuine picture of your moving cost upfront, and our final binding quotes reflect that same transparency.

If your scope changes — you add more items, you change your destination, you add the full setup package — we tell you the revised cost before we do the additional work. Always.

10. Why We Are the Most Experienced and Professional Movers in Kenya

The word "professional" gets thrown around a lot in the Kenyan moving industry. Everybody claims to be professional. But professionalism is not a claim — it is a track record.

Here is what professional movers look like at Dial and Move Kenya:

Trained and Vetted Teams

Every person who enters your home or office as part of a Dial and Move Kenya crew has undergone:

Background checks and reference verification
Hands-on training in packing techniques, furniture handling, and safe lifting
Customer service orientation
Health and safety briefing for each specific job type

We do not use untrained day laborers. We do not rely on casual workers who have never handled a piano or a server rack before. Our teams are career movers who take pride in their craft.

Dedicated Move Coordinators

Every client — whether moving a one-room flat or a six-floor office — is assigned a dedicated move coordinator who is your single point of contact from booking to completion. This person knows your job inside out, communicates proactively, and resolves any issue the moment it arises.

Modern, Well-Maintained Fleet

Our trucks are enclosed, inspected regularly, and equipped with the furniture blankets, tie-down straps, and internal padding needed to protect your belongings. We track our entire fleet via GPS and maintain real-time communication with all drivers.

Comprehensive Insurance

Accidents, though rare, can happen. Our comprehensive goods-in-transit insurance means your belongings are protected throughout the move. We carry appropriate liability coverage and can arrange additional declared-value coverage for high-value items.

ISO-Aligned Operating Procedures

Our standard operating procedures for packing, loading, transport, offloading, and setup are documented, reviewed, and updated regularly. They reflect industry best practices and are aligned with international quality management principles.

Memberships and Certifications

Dial and Move Kenya is a recognized and registered moving services provider with demonstrated compliance with Kenya's relevant business regulations and professional standards.

11. Movers Who Do Everything: The Full-Setup Difference

Let us talk about what truly separates Dial and Move Kenya from every other moving company in Kenya. It is the moment, at the end of a long moving day, when your family or your team walks into a new space that is not just filled with their belongings — but is set up, functional, and feels like home.

We are movers who do everything.

What "Full Setup" Means at Dial and Move Kenya

Bed Assembly: We disassemble beds at origin, transport them safely, and reassemble them perfectly at destination. You sleep in a proper bed on your first night in your new home — not on a mattress on the floor.

TV Mounting: Our installation team mounts your flat-screen television on the wall bracket of your choice, at the height and angle you specify. Cable management is included — no messy wires trailing across your new living room.

Photo and Artwork Mounting: Moving into a new home does not mean living with bare walls for weeks. Our team hangs your framed photographs, artwork, and wall décor exactly where you want them. We use the right fixings for every wall type — concrete, drywall, plaster — and ensure everything is level and secure.

Kitchen Setup: We assist with placing your appliances, organising your cabinets, and making your kitchen operational from day one.

Children's Room Setup: We give extra care to setting up children's rooms so that your little ones feel at home in the new space as quickly as possible.

Home Office Setup: Desk assembly, monitor mounting, cable routing — we set up your home office so you can be productive from the moment you arrive.

Corporate Full Setup: For office moves, this means workstation assembly, monitor installation, phone setup coordination, and ensuring every desk is ready for occupancy on day one.

Why This Matters

Most moving companies see their job as finished the moment the truck is unloaded. Dial and Move Kenya sees our job as finished when your home or office is ready to live or work in. The full-setup service reflects our belief that moving is not just about transporting objects — it is about restoring the rhythm and comfort of your daily life as quickly as possible.

12. 2025/26 Proven Track Record: Our Most Impressive Year Yet

Numbers and testimonials are important. But nothing speaks louder than a list of clients who have entrusted their most critical relocations to Dial and Move Kenya. The 2025/26 period has been our most ambitious and successful year to date.

Institutional and Corporate Moves in 2025/26

Amref University — Full Campus Relocation In one of the most complex academic relocations ever undertaken in Kenya, we managed the full campus move of Amref University from its Langata Road premises to its new Northlands campus. This involved lecture halls, laboratories, administrative offices, libraries, IT infrastructure, and specialist medical training equipment — all relocated on schedule, with zero disruption to the academic calendar.

EPRA, Faulu Bank & SBM Bank — Multi-Site Staff Relocations We coordinated staff relocations across multiple sites for three major institutions simultaneously — the Energy and Petroleum Regulatory Authority (EPRA), Faulu Bank, and SBM Bank. Each organisation had different site requirements, different timelines, and different sensitivity levels for their documentation and IT assets. We delivered on all fronts.

KIPS College — Five-Floor Move from EABS House to KTDA Plaza A five-floor educational institution move in the Nairobi CBD is no small undertaking. Navigating Nairobi's downtown environment, managing access at EABS House and KTDA Plaza simultaneously, and relocating classrooms, faculty offices, administrative departments, and student services — all while maintaining the security of examination materials and student records — required precision logistics planning. We delivered it seamlessly.

Helen Keller International & Baptist Mission — Specialised Transport and Staff Moves Both organisations required specialised sensitivity in the handling of programmed materials, beneficiary records, and humanitarian supplies. Our team was thoroughly briefed on confidentiality requirements and delivered with discretion and professionalism.

Khaminwa & Khaminwa Advocates — Entire Firm Relocation Legal firms handle some of the most sensitive documentation in existence. Moving the entirety of Khaminwa & Khaminwa Advocates — files, furniture, court materials, and client records — demanded absolute confidentiality protocols. We designed and implemented a custom document-handling process that satisfied the firm's compliance requirements completely.

Dimension Data — Three-Floor Move from Westlands to Riverside. Dimension Data is one of East Africa's leading IT solutions providers, and moving their Nairobi office was a technically demanding project. Three floors of IT infrastructure, networking equipment, and specialist furniture were moved from Westlands to Riverside — coordinated with their IT team to ensure zero data loss and full operational readiness on day one.

Ministry of Sports — Multi-Floor Moves Across Kencom, NSSF & Uchumi House. Government relocations carry additional layers of compliance, chain-of-custody documentation, and interagency coordination. We managed multi-floor moves across three government buildings — Kencom House, NSSF House, and Uchumi House — for the Ministry of Sports, meeting all government procurement and operational requirements.

East African Community (EAC) — Relocation to New Hazina Towers. The East African Community is one of the continent's most significant regional integration bodies. Its relocation to New Hazina Towers represented a major institutional move with diplomatic sensitivity and intergovernmental coordination requirements. We were proud to be entrusted with this move and delivered it to the full satisfaction of EAC management.

And Many More… Our 2025/26 portfolio also includes INTERNEWS, WIOCC Systems, Enwealth Financial Services, MUA Insurance, and the Kenya Innovation Agency (KENIA) — among many others. Each of these organisations chose Dial and Move Kenya after a rigorous vetting process, and each renewed its confidence in us through the experience of working with our team.

13. Our Long-Term Contracts: Why Industry Leaders Choose Us as Partners

Perhaps the most compelling indicator of institutional confidence in Dial and Move Kenya is not a single successful move — it is the decision by leading organisations to sign us on as long-term, in-house partners.

Three-Year Contract with Design 40

We are immensely proud to announce a three-year in-house contract with Design 40, one of Kenya's most celebrated and respected interior design firms. Design 40 works with Kenya's most discerning residential and commercial clients, delivering excellent interior spaces that demand an equally excellent logistics partner.

Under this partnership, Dial and Move Kenya serves as Design 40's exclusive moving and logistics arm — handling the delivery, placement, installation, and setup of furnishings, artwork, and décor for every Design 40 project. This is not a transactional relationship — it is a strategic partnership built on shared standards of excellence.

For Dial and Move Kenya, this contract is a powerful endorsement: Kenya's leading interior designers chose us because they know that the best furniture in the world means nothing if it arrives scratched, incorrectly placed, or improperly installed.

One-Year Contract with High Point Development Ltd

We have also secured a one-year in-house contract with High Point Development Ltd, a Chinese development firm actively developing residential and commercial units for sale in Nairobi. In this partnership, Dial and Move Kenya serves as:

The exclusive moving and storage services provider for all High Point Development properties — handling the move-in of new unit owners and tenants with care and professionalism that reflects well on the developer's brand
A Real Estate Investments & Property Relocation Advisor — guiding property buyers and investors on relocation planning, storage solutions, and the logistics of transitioning into a new development

This dual role reflects the expanding scope of Dial and Move Kenya's value proposition. We are not just movers — we are strategic relocation partners for the real estate and development sector.

What These Contracts Mean for You

If you are searching for the top moving company in Kenya or the best moving company in Kenya, consider what it means that the country's top interior design firm and an active real estate developer have placed long-term, exclusive trust in Dial and Move Kenya.

It means our standards are not just claims. They are contractually validated by organisations that cannot afford to work with anyone less than the best.

14. Tips for a Smooth Move in Nairobi

Whether you choose Dial and Move Kenya (and we hope you do) or are just looking for moving guidance, here is our expert advice for a seamless relocation in Nairobi.

Start Early

The moment you know your moving date, start planning. Ideally, you want to begin preparing six to eight weeks out for a large home or office move and at least two to three weeks out even for a smaller move. Book your moving company as soon as you can — the best companies fill up quickly, particularly at month-end (the most popular moving time in Kenya) and during holiday periods.

Declutter Before You Pack

Every item you decide not to move is money saved — in packing materials, truck space, and labour. Go room by room and honestly assess what you no longer need. Donate usable items to charity, sell what has value, and dispose of the rest responsibly. You will be amazed how much lighter a move becomes when you shed the unnecessary.

Create a Home Inventory

Before packing begins, photograph every room and note the condition of your major furniture and appliances. This serves two purposes: it helps you check that everything arrives safely, and it supports any insurance claim if damage occurs (however unlikely with Dial and Move Kenya's care).

Label Every Box Clearly

Label each box with its contents AND the room it belongs in at the new location. Use colour-coded tape by room if you want to make offloading even faster. Give your move coordinator (or our team) a floor plan of your new space so every box and piece of furniture goes exactly where it should from the start.

Inform Key Parties of Your New Address

Notify your bank, employer, school, doctor, NTSA, KRA, and any subscription services of your new address as soon as it is confirmed. In Kenya, many official correspondences still go by physical mail, and updating your address in the NTSA and KRA systems is particularly important.

Prepare for Moving Day Practically

Ensure there is clear parking access for the moving truck at both ends. If you are in a managed building, notify the building manager and reserve lift access for moving day. Keep important documents, medications, and valuables with you personally rather than in the moving truck. Have water and snacks available for the crew — it goes a long way in motivating a hardworking team.

Protect Fragile Items Specifically

Identify your most fragile items in advance and communicate them clearly to your packing team. This includes electronics, artwork, mirrors, glass tabletops, china, and anything of sentimental irreplaceability. Ask about our custom crating service for extremely high-value or fragile pieces.

Consider Storage as a Flexible Bridge

If your new home or office is not ready on moving day — or if you need to de-clutter before settling into a new space — remember that Dial and Move Kenya's storage units in Nairobi offer an affordable, secure, and flexible bridge. Many of our clients use storage as a deliberate planning tool rather than a last resort.

15. Frequently Asked Questions

Q: How far in advance should I book Dial and Move Kenya? A: We recommend booking at least two weeks in advance for residential moves and four to six weeks for large corporate relocations. For month-end moves (28th–2nd), book as early as possible as these dates fill up quickly.

Q: Do you offer moving insurance? A: Yes. All moves carried by Dial and Move Kenya are covered by goods-in-transit insurance. For high-value items, we can arrange declared-value coverage. Our move coordinator will discuss insurance options with you during the survey.

Q: Can you move public holiday or us on a Sunday? A: Yes. We operate seven days a week, including public holidays, subject to availability. Weekend and public holiday moves may carry a modest additional charge, which will be transparently quoted upfront.

Q: What if my move takes longer than expected? A: Our quotes are based on thorough pre-move surveys and are designed to be accurate. In the rare case that a move genuinely exceeds the planned scope (for example, if you add significant additional items on moving day), any adjustment is discussed with you openly before we proceed. We do not spring surprise charges after the fact.

Q: Do you provide packing materials? A: Yes. We supply all packing materials — boxes, bubble wrap, packing paper, stretch film, tape, wardrobe boxes, and specialist crating as needed. These are included in our full-service packing packages or available at cost for clients who prefer to supply their own packing Labour.

Q: Can you help me move a piano or a large safe? A: Absolutely. We have specialist equipment and trained teams for heavy and awkward items including upright and grand pianos, commercial safes, large aquariums, industrial equipment, and other non-standard items. These are quoted specifically during the survey.

Q: What areas do you cover? A: Within Nairobi, we cover every neighborhood without exception. Beyond Nairobi, we serve all major towns and counties in Kenya. For international moves within East Africa, contact us to discuss your specific requirements.

Q: I need storage but I am not moving — can I still use your storage units? A: Absolutely. Our storage units in Nairobi are available to anyone — you do not need to use our moving service to access our storage facilities. Contact us for a quote on the unit size and duration you need.

Q: Are your movers background-checked? A: Yes. Every team member undergoes a comprehensive background check and vetting process before joining our crew. We take the security of your home, office, and belongings extremely seriously.

Q: Do you offer long-distance moving to other countries? A: Yes, we handle cross-border moves within East Africa, particularly to Uganda and Tanzania. For moves to other continents, we work with trusted international freight and shipping partners.

16. How to Book Dial and Move Kenya Today

Booking Kenya's number one moving and Storage Company is simple.

Option 1: Online Estimate

Visit our website and use our online estimate tool to get an estimate and submit a booking request. A move coordinator will confirm your details and schedule a free survey within 24 hours.

Option 2: Call Us Directly

Speak to one of our friendly move consultants, any day of the week. We will take your details, answer your questions, and arrange a free survey at a time that suits you.

Option 3: WhatsApp

Send us a message on WhatsApp with your current and new addresses, your property type, and your preferred moving date. Our team responds promptly with initial guidance and next steps.

What Happens After You Contact Us

Free Survey: We visit your home or office (or conduct a virtual walkthrough) to assess your move accurately.
Binding Quote: We provide a detailed, written, binding quote with no hidden charges.
Booking Confirmation: Once you accept the quote, your moving date is confirmed and secured.
Pre-Move Brief: Your dedicated move coordinator contacts you closer to the moving date with a detailed briefing and checklist.
Moving Day: Our team arrives on time, professional, and fully equipped.
Post-Move Follow-Up: We contact you after the move to confirm your satisfaction and address anything that needs attention.

Conclusion: Kenya's Trusted, Experienced, and Award-Winning Movers

The next time you search for affordable movers in Nairobi, movers near me, top-rated movers, trusted movers, reliable movers, or simply the best moving company in Kenya — you now know exactly who you are looking for.

Dial and Move Kenya is not just a moving company. We are the moving company that the East African Community trusts with international relocations. We are the moving company that Amref University chose for a full campus move. We are the moving company that Kenya's leading interior design firm signed a three-year exclusive contract with. We are the moving company that government ministries, international NGOs, and leading financial institutions call when they need the job done right.

We are professional movers who pack with care, transport with precision, and set up with pride. We are experienced movers who have done every type of move imaginable in Kenya. We are reliable movers who show up on time, do what we promised, and leave your space better than we found it.

In addition, we are movers who do everything — because your first night in your new home should be spent in an assembled bed, watching TV on a properly mounted screen, surrounded by the familiar faces of your family photographs on the walls.

That is the Dial and Move Kenya promise.

Call us today. Book your free survey. Move with confidence.

Dial and Move Kenya — Kenya's #1 Professional Moving and Storage Company

Serving Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and all of Kenya since our founding.

Dial and Move Kenya | Affordable, Realiable Moving and Storage Services 0747500505

The Ultimate Guide to Moving in Kenya: Why Dial and Move Kenya Is the #1 Choice for Homes, Offices & Storage in 2026/27

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